Benefits of Switching your CRM to MS Dynamics 365

As technology is evolving with time, most companies are focusing on smart work rather than hard work. This way, they are gaining the most out of technological blessings.

Right now, entrepreneurs are going for technology that is bringing them fast and better results while requiring the minimum effort. The demand for the same is increasing by the day and rightly so.

In this case, Microsoft Dynamics 365 is the platform that has come to rescue.

What is Microsoft Dynamics 365?

This cloud-based Microsoft Dynamics 365 is a business application platform.

It helps in bringing the best of CRM or customer relationship management and enterprise resource planning (ERP) together, along with productivity applications and other artificial intelligence tools that will help in boosting your company’s efficiency manifolds.

Dynamics 365 can perk up the coordination between the following departments in your company.

  • Sales
  • Marketing
  • Operations
  • Financials
  • Customer service

Read Also | Useful Dynamics 365 Data Analysis BI Tool

Advantages of changing your CRM to MS Dynamics 365

Dynamics 365 is a single platform where individuals can access the various functionalities of your company. It will provide a much better understanding of the market, which in turn will help in making aware decisions that would help your company flourish.

Here are a few reasons why you should go for MS Dynamics 365.

Smart and Intelligent:

MS Dynamics 365 comes with inbuilt predictive analytics. Cortana Intelligence and Azure Machine Learning with its power BI analyses consumer trends and behavior.

It provides predictive, real-time insights along with the best advice and consequent steps.

This is the reason why, you should try hard to understand your consumer base and market and come up with perfect, effective strategies. This would help your business bolster.

MS Dynamics provides a process-driven user interface and a 360-degree view of the customers’ actions. It can enhance the quality of customer service that you offer.

Read Also | What are the advantages of Microsoft Dynamics ERP System?

Simple & Affordable

Dynamics 365 is extremely simple and flexible when it comes to functioning. You will understand the same once you start working with it. It can break complex data at ease.

It provides the right tools, which empower staff to work efficiently. We bet that nothing can make your work easier than Dynamics 365.

It also helps in curbing costs that you may spend otherwise.

It works on a monthly subscription model. It even allows you to scale as per changes due to the unique needs of business houses. You do not have to manage the data center and server as well.


You do not have to worry about your safety and privacy as well with this. This cloud-based platform provides heavy-duty security. All your data is backed up securely in Microsoft’s cloud.

Applications and data that are built into the cloud services are offered access controls other than a physical data center, network, et al.

You have full authorization of the data that users have admission to.

Microsoft Dynamics 365 can enhance productivity by offering the right data and tools to your employees, which in turn helps them to make an informed decision and make strategies.

Read Also | The Importance of Dynamics 365 in Digital Transformation

This in turn will aid in gaining a foothold in the market. All of these at an affordable cost.

Dynamics Business Solutions (DBS) is a certified Microsoft Dynamics partner in UAE, we take pride in our ability to develop and deploy the right business solution that matches global client’s requirements.

To know more, speak to our expert at Dubai: +971 4 447 5525 Abu Dhabi: +971 2 222 2100 or inbox us your query at

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