Areas of Interest

Clinical Analysis: Analyzing and interrogating the in-patient/out-patient process from diagnosis to treatment to outcome in order to decipher discrepancies between inpatient costs and outpatient health.

Market Analysis: Analyzing patient market share in terms of competitors and how volume of treatment translates to lower overall costs. This also correlates to physician practices and billing vs. overall market.

Financial Analysis: Analyzing the key metrics within the organization such as revenue, investment income, medical expense, pharmacy costs, claims received, claims paid within 7-30 days, abandonment rate of those claims, etc., to meet internal goals and improve cash flow.

Protocol Development: Developing policies and procedure that identify patterns of care that will help in the development of cost-effective protocols. An example would be that if patient is diagnosed with X, then treatment should be Y.

E-Commerce: For healthcare, there are two distinct applications for e-Commerce: 1) Patients would receive personalized information based on ailment history as well as payment information 2) Providers could do lab ordering, review lab results, write and deliver prescriptions, etc. all online.

Customer Relationship Management: Healthcare plans and providers can increase the frequency and value of communications with patients ultimately leading to better compliance with protocols and improved health outcomes.