Taweelah Asia Power Company (TAPCO) Streamlines its Processes with Microsoft Business Solutions—Great Plains


Streamlining business processes can earn companies enormous paybacks.

The most compatible solution for TAPCO was proposed by integration specialist eSolutions Dynamics, a Microsoft® partner. Senior Business Consultant, eSolutions Dynamics, says: “The implementation was a challenge as the entire operation depended on the Integration with the Asset Management and Maintenance features provided by Maximo. This integration was completed successfully. Apart from this the Financial Functions and reporting was enhanced using advanced Analytics and reporting.
 Challenge
As customer demand increased, system performance became an issue across several departments. For example, the system contained a considerable amount of data, but it was difficult for managers to retrieve it in a usable format. To avoid costly customizations to the system, managers would have to import the data into Microsoft® Excel and spend time manipulating it for their specific purposes.
TAPCO also needed to streamline its customer service, and other operational processes to accommodate the increasing number of orders. For example, processing an order involved paperwork that was literally walked from department to department.
Without the ability to make commitments to its vendors, TAPCO would become less able to compete effectively against larger competitors for those services, eroding the company's ability to predict and control its production processes.

Solution
With increasing need for a flexible business system that could improve access to information, streamline processes, increase productivity, and support company growth, TAPCO decided to implement Microsoft Business Solutions–Great Plains.
The company chose Microsoft Great Plains because it is an easy-to-implement, cost-effective solution providing excellent functional capabilities across the board.
The implementation team first conducted an analysis of the business and system requirements. The project team included key individuals from departments such as engineering, customer service, and accounting who provided hands-on feedback about the company's processes and system needs.

Microsoft Great Plains solution includes a full set of financial modules tightly integrated with powerful reporting and analytical applications.

Benefits
Powerful and easy to use, Microsoft Great Plains streamlines production planning, and empowers customer service and operations workers to process orders more efficiently. As a result, TAPCO has seen measurable improvements across the company, including reduced costs, increased productivity, and improved customer satisfaction.

Microsoft Business Solutions–Great Plains
Designed for rapid time-to benefits and low cost of ownership, Microsoft Business Solutions–Great Plains is a broad-based, integrated solution that supports critical business processes and collaborative information management. By delivering unparalleled access to decision-driving information, integration with Microsoft products and technologies, and exceptional customer service, Microsoft Great Plains equips you to pursue your business vision with confidence.
© 2004 Microsoft Corporation. All rights reserved.

This case study is for informational purposes only. eSolutions Dynamics MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.
Microsoft, Active Directory, Great Plains, and Windows are either registered trademarks or trademarks of Microsoft Corporation or Great Plains Software, Inc., or their affiliates in the United States and/or other countries. Great Plains Software, Inc., is a subsidiary of Microsoft Corporation. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.